The vendors we engage to deliver JibeONE.

A "sub-processor" is a third party that JibeAIs, LLC ("JibeONE") engages to process personal information on behalf of our Customers in order to deliver the service. This page lists our current sub-processors and the safeguards we apply, in support of our commitments under the Data Processing Addendum and GDPR Article 28.

1. Our commitments

Before engaging a sub-processor we conduct due diligence appropriate to the data involved, and we put in place a written contract that flows down data-protection obligations at least as protective as those we owe our Customers. We remain responsible to our Customers for a sub-processor's performance of those obligations.

2. Current sub-processors

Sub-processor	Purpose	Personal data processed	Location	Safeguards
OpenAI	AI features (Jules) via the Responses API, where a Customer enables them	Prompt content the Customer submits to an AI feature; no training on Customer data	United States	Enterprise/API terms with no-training commitment; SCCs where applicable; see AI Governance
Hostinger	Compute and storage for hosted deployments	Instance data at rest and in transit	Per deployment region	Provider's own attestations (e.g. SOC 2); encryption in transit; data-processing terms
Google	Transactional and, where permitted, service email	Recipient email address and message content	To be confirmed	Data-processing terms; SCCs where applicable

3. Notification of changes

Where required by the DPA, we will notify affected Customers before adding or replacing a sub-processor that processes their personal information, giving a reasonable period to object on legitimate data-protection grounds. If we cannot resolve a well-founded objection, the Customer may terminate the affected part of the service as set out in the DPA.

4. Contact

Questions about our sub-processors, or to request notification of updates: hello@jibe.one.